Contact Us
Contact Us
We are always happy to hear from you. If you wish to contact us for more information on how Hungrrr’s online ordering system can help your business, please use the contact form.
FAQS
Explore our knowledge base of Frequently Asked Questions and find a solution to your query.
Customers download our app, pop their postcode in, order groceries from their local store, then in partnership with the store - snappyshopper deliver directly to your door in as little as 30 minutes.
Some of our stores offer delivery and collection services to allow you to shop in the best way for you, however, this service is not available across all locations just yet.
Some of our stores will accept both cash and card payments but others only accept cash. In short: it's store specific.
Stores try their best to provide the products you have ordered but unfortunately products can sometimes be out of stock.
If this happens, the store may offer to substitute your product as best they can. If the substituted product is cheaper you'll be refunded the difference. If the substitute is more expensive you won't be charged any more than the original item.
Any substitutions are highlighted on your receipt. Please check this on delivery of your order and if you're not happy with any substitutions just return them to the driver to be refunded for those items.
Please note that refunds can take anywhere from 1-10 working days to return to your bank and this is dependent on your bank's refund policy.